PRIVACY POLICY

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with applicable legislation, Set Your Tour Guide (hereinafter, the Website) commits to implementing necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws Incorporated in This Privacy Policy

This privacy policy aligns with current Spanish and European regulations on the protection of personal data online. Specifically, it adheres to the following laws:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Implementing Regulation of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the Data Controller

  • Address: Carrer Enginyer Moncunill, Barcelona 08905
  • Contact Phone: -
  • Contact Email: setyourtuorguide@gmail.com

Register of Personal Data

In compliance with the GDPR and LOPD-GDD, we inform you that the personal data collected by Set Your Tour Guide through forms on its pages will be incorporated into and processed in our files to facilitate, expedite, and fulfill the commitments established between Set Your Tour Guide and the User, or to respond to a request or inquiry. Additionally, unless exempt under Article 30.5 of the GDPR, we maintain a record of processing activities specifying the purposes, processing activities, and other circumstances required by the GDPR.

Principles Governing the Processing of Personal Data

The processing of the User’s personal data shall adhere to the principles outlined in Article 5 of the GDPR and Articles 4 and following of Organic Law 3/2018:

  1. Lawfulness, Fairness, and Transparency: The User’s consent will always be obtained after full transparency regarding the purposes of data collection.
  2. Purpose Limitation: Data will be collected for specific, explicit, and legitimate purposes.
  3. Data Minimization: Only strictly necessary data will be collected.
  4. Accuracy: Data will be kept accurate and up to date.
  5. Storage Limitation: Data will be retained only as long as necessary for processing purposes.
  6. Integrity and Confidentiality: Data will be processed securely and confidentially.
  7. Proactive Accountability: The Data Controller ensures compliance with these principles.

Categories of Personal Data

Set Your Tour Guide processes only identifying data. No special categories of personal data (as defined in Article 9 of the GDPR) are processed.

Legal Basis for Processing Personal Data

The legal basis for processing personal data is the User’s consent. Set Your Tour Guide will obtain explicit and verifiable consent from the User for processing their data for specific purposes.

The User may withdraw consent at any time. Withdrawal of consent will not affect the use of the Website.

When forms require mandatory data for specific operations, Users will be informed of such requirements.

Purposes of Personal Data Processing

Personal data is collected and managed to:

  • Facilitate, expedite, and fulfill commitments between the Website and the User.
  • Respond to inquiries or requests.
  • Enable commercial activities, customization, operational and statistical analysis, and marketing studies to improve content, quality, and User experience.

Users will be informed of the specific purposes of processing at the time of data collection.

Retention Periods for Personal Data

Personal data will be retained for the minimum time necessary and, in any case, for the following period: Indefinitely, or until the User requests deletion.

Users will be informed of retention periods or criteria at the time of data collection.

Recipients of Personal Data

The User’s personal data may be shared with:

  • Google, 1600 Amphitheatre Parkway, Mountain View, California, USA.
  • Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.

If data is transferred to a third country or international organization, Users will be informed of the recipient and the existence (or absence) of an adequacy decision by the European Commission.

Personal Data of Minors

In accordance with Article 8 of the GDPR and Article 7 of the LOPD-GDD, only individuals aged 14 or older may lawfully consent to the processing of their personal data. For minors under 14, parental or guardian consent is required.

Confidentiality and Security of Personal Data

Set Your Tour Guide implements technical and organizational measures to ensure data security, including:

  • An SSL (Secure Socket Layer) certificate to encrypt data transmission between the server and User.

While absolute security cannot be guaranteed, the Data Controller commits to notifying Users promptly of any data breaches likely to pose a high risk to their rights and freedoms.

Rights Related to Personal Data Processing

Under the GDPR and LOPD-GDD, Users may exercise the following rights:

  1. Right of Access: Confirm whether their data is being processed and obtain related information.
  2. Right to Rectification: Correct inaccurate or incomplete data.
  3. Right to Erasure ("Right to be Forgotten"): Request deletion of data when no longer necessary, consent is withdrawn, or processing is unlawful.
  4. Right to Restriction of Processing: Limit data processing under certain conditions.
  5. Right to Data Portability: Receive data in a structured, machine-readable format and transmit it to another controller.
  6. Right to Object: Oppose data processing.
  7. Right Not to Be Subject to Automated Decision-Making: Including profiling, unless legally permitted.

To exercise these rights, Users must submit a written request to the Data Controller, including:

  • Full name, ID copy, and contact address.
  • Specific request details.
  • Date, signature, and supporting documents.

Requests may be sent to:

  • Postal Address: Carrer Enginyer Moncunill, Barcelona 08905
  • Email: setyourtuorguide@gmail.com

Third-Party Websites

The Website may include links to third-party sites not operated by Set Your Tour Guide. These sites have their own privacy policies, and their owners are responsible for their data practices.

Filing Complaints with Supervisory Authorities

If a User believes their rights have been violated, they may file a complaint with the relevant supervisory authority, such as the Spanish Data Protection Agency (AEPD): http://www.agpd.es.

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

By using the Website, the User confirms they have read and agree to this Privacy Policy and consent to the processing of their data as described.

Set Your Tour Guide reserves the right to modify this Privacy Policy at its discretion or due to legal, regulatory, or jurisprudential changes. Users are advised to review this page periodically for updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPD-GDD).

This Privacy Policy document was created using an online template on July 1, 2021.

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